Privacy Policy

1. Introduction

We respect your privacy and are committed to safeguarding the information you share with us when you visit truckcostorage.com, call us, email us, or submit a form.

Scope: This policy applies to information we collect directly from you and through our website. It does not cover third-party websites you may access via links.

2. Information We Collect

• Contact information – name, email, phone number.
• Business information – details you provide for commercial or fleet storage inquiries.
• Technical data – IP address, device/browser, pages viewed, and similar analytics data (non-identifying on its own).

We do not sell your personal information. We may use trusted service providers (e.g., website hosting, analytics, or email delivery) who process data on our behalf and only as instructed by us.

3. How We Use Your Information

• Respond to inquiries, provide quotes, and manage reservations.
• Send updates related to your storage space or availability (you can opt out).
• Operate, secure, and improve our website and customer experience.
• Comply with applicable laws and enforce our terms.

4. Data Retention

We keep inquiry details only as long as needed to respond and follow up (typically up to 24 months). If a customer relationship is established, we retain related records as required by law (e.g., tax/audit requirements). You can request deletion at any time (see “Your Rights”).

5. Cookies and Analytics

We may use cookies and analytics (e.g., Google Analytics) to measure traffic and performance. Cookies help the site function and do not, by themselves, identify you. You can control cookies in your browser settings and opt out of some analytics via your browser’s privacy controls or Google’s opt-out tools.

6. Your Rights & Choices

• Access/Correction/Deletion: ask us to access, correct, or delete your information.
• Opt-out: reply “unsubscribe” to emails or contact us to stop non-essential communications.

Depending on your location, additional rights may apply. We will honor valid requests as required by law.

7. Security

We use reasonable technical and administrative safeguards to protect information against unauthorized access, alteration, or disclosure. No system can be guaranteed 100% secure, but we continually work to improve our protections.

8. Contact Us

9. Changes to This Policy

We may update this policy from time to time. The “Effective Date” above shows the latest revision. Material changes will be posted on this page.